Services



24/7 Remote Help Desk Support and Phone Assistance

Your business relies on your network and computers. But danger in the form of viruses, trojans, phishing attacks and other malware is always lurking.The best way to be protected from these dangers is to be covered by professional technical support, which can resolve these issues ASAP!

Our Services include:

  • 24/7 Remote Help Desk Support and Phone Assistance with Apple and Microsoft certified technicians.
  • Remote troubleshooting and computer servicing through the use of Teamviewer or LogMeIn.
  • Determining the best solution based on the issue and details provided by the customer.
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Remote Network Administration and Sharing

Some businesses are not using all the benefits of the local area network. We can set up shared resources like printers on your network. We can also set up shared drives and folders on your network so that everybody has access to the files they need in your organization.

Our Services include:

  • Local Area Network Setup and management.
  • Remote Printer/Scanner setup in the network.
  • Proper FireWall configuration for better security in your network.
  • Antivirus Setup and management of Windows Defender or Microsoft Security Essentials.
  • Google drive/Office 365 setup and maintenance.
  • Network camera setup.

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Scheduled Maintenance

The best way to fix the problems with computers is to prevent them from ever happening in the first place with Scheduled Maintenance.There are different kinds of malware, worms, trojans, viruses etc. They can come through the websites, emails, or via shared files. Some of them can not be detected by an antivirus, especially if the Antivirus is not up to date.
The process of malware cleaning includes not only removing the virus, but also getting rid of all the consequences of virus influence.

Our Services include:

  • Regular computer checkup of computer performance and security status:
    • Malware cleaning
    • Browser hijacker removal
    • Full antivirus scan
    • Junk cleaning
    • File system checkup
    • Critical and security updates checkup

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Cyber Security

Over 40% of small businesses are not protected from hacker attacks or data loss and can be infected by malicious software. ZoomSupport for Business can protect you from hacker attacks and data loss.

Our Services include:

  • Cyber Security diagnostic and generating the solution based on office resources.
  • Consultation.
  • Antivirus Solution to secure your computer.
  • FireWall Settings to avoid potential risks.
  • Managed IT infrastructure based on Microsoft Windows Server.
  • Active Directory and Group Policy setup.
  • Users permission management.
  • Email Filter customization to prevent from potential risks.
  • Security for network access via 802.1x technology.

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Software Asset Management

It is very important to have valid licenses for all the software in your company. ZoomSupport’s Software Asset Management service will provide you with:

  • Software installations and activation in a domain.
  • Software managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization.

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Data Backup Solutions

Every business has important data. And we strongly recommend to backup this data to be protected from any disaster. The best way is to backup data locally for fast access and in the cloud for the best reliability.

Our Services include:

  • Consultation based on your office infrastructure.
  • Automated backups onto a local storage.
  • Network Attached Storage setup.
  • Cloud solutions: Google Drive, iCloud, OneDrive, etc.
  • Cloud management and configuration.

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Network and Inventory Monitoring

IT Reliability of your business can be improved by applying a monitoring system into your office infrastructure. A monitoring system can prevent most of your IT problems, because you will know about them in advance. For Example we can check which computers in the office are out of free storage or google Drive storage.

Our Services include:

  • Network monitoring through the SNMP (A protocol we use for gathering information from the Network).
  • Inventory monitoring.
  • Google Apps monitoring.
  • Software monitoring.

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Initial Computer Setup

Once you’ll have a new computer in the office it should be setup for proper work.

Our Services include:

  • Operating System configuration.
  • Driver installation for external and specific internal devices.
  • Network configuration.
  • Software installation.
  • Initial computer OS optimization

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Custom IT Solutions for Your Business Requirements

IT solutions can significantly improve your business. With us you will have a personal Geek for your needs.

Our Services include:

  • Consultation.
  • Recommendations.
  • Software and hardware research.


Let’s find the best IT solution for your business

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